Customer Support

AdminToDo’s Customer Support Assistant

Our customer experience offers an excellent user experience by admin to do all their tasks.

We provide excellent customer service to our customers. We make sure that our customers are happy and satisfied. Customer service is the most important part of our business. If another unexpected problem arises, we can provide you with quality advice and super friendly and patient service during an emergency.

We keep your customer service front and center and make it easy for you to answer questions, address issues, and resolve problems. A well-trained customer service team enables you to deliver exceptional customer service experience that builds trust with your valued customers.

Tasks and duties

At the server level, Customer Administration is a Common Spot option that provides a high level of administration control for hosting environments or other configurations requiring independent data security for individual sites. These levels of administration allow you to address the needs of your business with quick and effective on-premises management.

• • Handling enquiries from customers in person, over the phone and online.
  • Generating sales, processing returns and issuing receipts.
  • Searching knowledge bases for information.
  • Resolving complaints.
  • Communicating with third-party vendors and stakeholders.
  • Improving customer service procedures and policies.
  • Measuring customer satisfaction and working to targets.
  • Reporting on performance.