AdminToDo assistant will take care of your daily follow-ups
The customer service professional is responsible for prioritizing and executing follow-up activities. This includes making sure customers are happy by delivering reliable products, solving their problems, and answering questions.
Follow-ups are a great way to upsell or make a new sale. When your service team follows up with customers, it can ask about the level of satisfaction with the product or service. And in the meantime, the team could also recommend an additional item
Benefits
- Regular follow-up with customers regarding service inquiry or assistance inquiries is a good way to fulfill their expectations.
- Seeking customers’ feedback after the purchase of a product or service can help give them the feeling of being cared for.
